Firms miss more leads than they think.
Firms without meaningful after-hours coverage are missing cases: clients you already paid to acquire through SEO and advertising, but never captured. Injured people rarely leave a voicemail and wait; they call the next firm on the list. We capture those calls.
40%of firms answered the phone when a new client called.Clio Legal Trends Report, 500-firm secret-shopper study
64%of prospective clients never received any follow-up.Same Clio secret-shopper study
78%of clients hire the first firm that responds.
On the record
All case studies Results from the intake line.
Chandler Conway LawNow capturing every lead its marketing already paid for.Only 10–15% of incoming calls were the new-client leads behind Chandler Conway's marketing spend of thousands of dollars. Lighthouse screens every call so none slip through.Read the case study
GAMESQ, PLCMissed 10% of all calls a month before Lighthouse. Now none.Lighthouse backs up Garrick McFadden's line and transfers only the callers who meet his criteria, so he's interrupted only for the calls that need him.Read the case study