Questions attorneys ask
An AI voice agent answers the call. It follows your screening criteria, never gives legal advice, and hands off to a person the moment a caller asks for one. Every call is recorded, transcribed, and reported.
One business day. You share your screening criteria and forward your intake line; Lighthouse answers calls that night.
A flat monthly rate set by call volume, with no per-minute metering and no long-term contract. Most firms see their exact number at the end of the demo.
They keep the callers who need a person. Lighthouse absorbs nights, weekends, overflow, and routine screening, and files a report on every call, so the team starts each morning with a screened queue.
Yes. Criteria are configured per firm at onboarding, and every screening decision is logged against them, so any call can be audited.
A graded report: the full transcript with annotated moments, what was captured, what was escalated, and why.