Get more control over your intake.
A traditional call center solves the availability problem and creates a quality problem: rotating agents read from a script, and you pay per minute for it. AI voice can now do the job better at a lower price, and unlike a call center, you see exactly how every call was handled.
45%of call-center agents turn over each year; average tenure is 14 months.SQM Group / NICE industry benchmarks
74%of call-center agents report ongoing burnout.
Flatmonthly rate with Lighthouse, set by call volume, not metered by the minute.
Escalation
Urgent, high-value callers reach an attorney immediately, on rules you set, with no message slip waiting for the morning.
Dashboard
Every call is recorded, transcribed, and graded, with analytics on how each one was handled, auditable any time.
Coaching
The same reports show where intake wins and loses callers, so you can coach your whole operation, human intake included.
The differences, row by row: Lighthouse vs. an answering service →
On the record
All case studies Results from the intake line.
Chandler Conway LawNow capturing every lead its marketing already paid for.Only 10–15% of incoming calls were the new-client leads behind Chandler Conway's marketing spend of thousands of dollars. Lighthouse screens every call so none slip through.Read the case study
GAMESQ, PLCMissed 10% of all calls a month before Lighthouse. Now none.Lighthouse backs up Garrick McFadden's line and transfers only the callers who meet his criteria, so he's interrupted only for the calls that need him.Read the case study